Skyrocket Your CSI Scores &
Remove Bad Reviews
GetDandy is the only AI-powered platform that discovers and recovers from customer issues before they receive the OEM’s CSI Survey.
- Automatically Survey Customers Privately
- Give Your Team the Ability to Resolve Issues in Real-time
- Gain Actionable Insights to Improve CSI Scores
5.0
Trusted by 10k+ Businesses Worldwide
Trusted by Top Brands
Over 4,000 DMS Integrations
How Does GetDandy Help Dealerships?
Easily identify issues before customers give negative CSI surveys or leave bad reviews on Google.
Eliminate Negative CSI Reviews
Send private surveys and catch negative reviews before they show up on OEM CSI surveys.
Automate Your Win-Back
Negative private survey feedback is automatically captured and assigned to your team members to resolve.
Dispute Bad Google Reviews with AI
Automatically dispute negative public reviews on Google using our proprietary AI-powered technology.
AI-Powered Google Review Replies
Negative reviews get immediate attention! Automatically reply to reviews on Google in your brand voice with AI.
Has Your Business Been Impacted?
Poor CSI scores can harm your dealership’s reputation and success in critical areas such as:
- Loss of financial incentives
- Decreased customer retention
- Damaged OEM relationships
- Declining customer satisfaction
Eliminate Negative Reviews Before They Happen
You risk losing 59.2% of customers with three negative reviews. Stop negative OEM CSI surveys and negative Google reviews before they happen with GetDandy, the only platform that automatically sends private surveys to your customers and uses AI to analyze their responses to create win-back campaigns and align your team.
How can we help?
- Automatically survey customers in your DMS.
- Auto-add heated customers to win-back campaigns.
- AI-powered analysis and insights into your organization.
Automatically Dispute Negative Reviews with AI
AI is at the core of our technology. GetDandy uses AI to analyze your negative private and public reviews, and automatically dispute negative Google reviews. Meanwhile, we improve your customer experience by automatically responding to negative reviews in your brand’s voice using AI. Finally, we analyze your reviews and provide AI-insights into the trends and sentiments of your customers.
How can we help?
- AI-powered review disputes.
- AI-powered automatic responses.
- Insightful reports on trends and customer sentiments.
Protect Your Brand
Grow Your Customers
Get 1:1 Support
Move Faster With AI
Put Your Online Reputation Management on Auto-Pilot
Our software gives you unprecedented visibility into your online reputation through sentiment analysis, advanced reports, keyword ranking tools, surveys, campaigns and omni-channel communications—all in one platform!
How Does It Work?
We pull in your customers from your DMS and send private surveys to identify issues before OEMs do. Heated customers are automatically added to your win-back campaigns.
Integrate
Send Private Surveys
Get ahead of negative CSI surveys and Google reviews by instantly surveying your customers.
Engage
Win-Back Your Customers
Negative responses are added to your win-back campaign and assigned to your team members.
Analytics
AI-Powered Insights
Our AI-powered analytics provide actionable feedback on your organization and your customers.
Results
See Your CSI Scores Skyrocket
And meanwhile, if any customer leaves an unfair, negative Google review, our AI-powered engine automatically identifies how it might violate Google’s terms of service and disputes it.
But we don’t stop there!
- Improve keyword rankings with our map pack tool
- Send marketing campaigns via email and SMS
- Manage all of your communications in one global inbox
Get Started with GetDandy Today
Connecting with your customers has never been easier with GetDandy’s straightforward reputation management tools.
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