The Gilstrap Family Dealerships
Challenge:
With numerous winery tour options available, Fitzgerald Brothers needed a strong online reputation to stand out, win bookings, and encourage repeat customers. Their team had no time to manage reviews or reputation manually.
How Our AI Brand Manager Helped:
Got them discovered: Increased Google rating to 4.9, leading to more organic traffic and direct bookings.
Got them chosen:
Removed negative reviews and boosted positive feedback, making them the go-to winery tour option in the area.
Created brand advocates:
Automated surveys and QR code check-ins made it easy for customers to share positive experiences and rebook future tours.
Results & Revenue Impact:
Star rating increase: +0.7423 (now 4.9) Higher ranking on Google, more visibility
Unfair reviews removed: 9 Strengthened trust with potential customers
Customers engaged via QR codes: 1,783 Huge increase in brand advocacy
Surveys sent automatically: 837 Continuous customer engagement
Positive feedback generated: 1,865 More five-star reviews, increased repeat bookings
Fitzgerald Brothers now dominates search results, attracts more bookings, and builds long-term
customer relationshipsall without lifting a finger.
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