- Reputation Listening. Reputation Listening aggregates reviews, post, and commentary across social platforms. These technologies make businesses aware of their online reputation, good or bad.
- Threat Detection. Threat detection applies models and algorithms to identify deliberate, coordinated attacks platforms.
- Removal automation. Automated systems to interact with social platforms to have false, misleading, and abusive posts removed from their systems.
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How Does GetDandy Compare to Legacy Reputation Management Platforms?
GetDandy The Reputation Automation Platform
Outdated Reputation Management Platforms
AI & ML Driven Automated Review Dispute and Removal
Programmatically dispute and remove bad reviews from major review sites like Google, TripAdvisor, Facebook and more.
AI Powered Automated Review Reply
Never write a manual reply to a review again. Use our AI powered technology to automatically write replies for you using Local SEO optimization and AI so each reply seems authentic , personal and unique
QR Codes for Experience Surveys and information Gathering & Sentiment Analysis
Use QR Codes to gather customer information, obtain important guest feedback, and collect and publish new positive reviews on autopilot
Manage Reviews
Respond to Reviews
Request New Reviews
Sentiment Analysis
New Review Notifications
Webchat
Features
NLP and ML Driven Review Legitimacy Scoring
Proprietary technology to identify if reviews or review contributors are in violation of any ToS and determine their legitimacy
AI & ML Driven Automated Review Dispute and Removal
Programmatically dispute and remove bad reviews from major review sites like Google, TripAdvisor, Facebook and more
AI Powered Automated Review Reply
Never write a manual reply to a review again. Use our AI powered technology to automatically write replies for you using Local SEO optimization and AI so each reply seems authentic, personal and unique
QR Codes for Experience Surveys and Information Gathering & Sentiment Analysis
Use QR Codes to gather customer information, obtain important guest feedback, and collect and publish new positive reviews on autopilot
Manage Reviews in One Dashboard
View, reply and filter reviews for all of your location from all major review sites in the GetDandy Dashboard
Sentiment Analysis & Notifications
View actionable information on review sentiment to gain insight on guest experience across your multiple locations and respond and manage this feedback within the GetDandy Dashboard
Integrations
4,000+ Integrations. Automate Guest Surveys & Review Request based on CRM actions. For example, if a customer pays an invoice GetDandy will send a review request and experience survey automatically
AI Written and Automated Posting of All Review Replies: Real Life Example
As a restaurant group with 10 locations, they received over 5,000 reviews, and GetDandy responded to each of them. This led to a boost in their local SEO rankings and improved customer satisfaction. When you respond to a customer’s review, they receive a notification, leading to greater engagement and repeat business. Our negative review reply technology helps re-engage dissatisfied customers, giving your business or brand the opportunity to win them back!
How A Hotel Removed over 60 Negative Reviews and Increased Average Star Rating 1/2 a Point with GetDandy
GetDandy was able to remove over 60 negative reviews from a premier hotel’s Google My Business page and increase their average star rating 1/2 a point! Learn how we did it!
Remove Negative Reviews
Our machine learning program searches out potential violations in reviews and you or your clients can challenge those reviews with the review platform host. Never again be held to the whims of a defamatory or false review.
AI Written and Automated Posting of All Review Replies
Never write a manual reply to a review again! Use our AI powered Automation Technology to automatically write replies for you using Local SEO optimization and AI so each reply seems authentic, personal, and unique. Save time by automating this process across your locations and review sites. Not only will our technology write the review reply, it will automatically post them on your behalf to all major review sites! The only technology in the world that also automates the posting of the replies. Our negative review reply technology helps re-engage dissatisfied customers, giving your business or brand the opportunity to win them back!
QR Code Powered Customer Experience Surveys and Information Gathering
Encourage guests to leave their feedback wherever they are. Inside the GetDandy Dashboard, merchants can simply print QR codes for each of their locations and place these around their business. Guests can simply scan the QR code, your business captures the customer’s information (name, number and email) and the guest leaves their feedback. This feedback and information is stored inside of the GetDandy Dashboard. Negative feedback and suggestions are stored confidentially inside the GetDandy Dashboard and positive feedback is shared on review sites of your choice, including Google My Business, Tripadvisor and more!
Share Your Outstanding Customer Experience
Send SMS, QR Code and Email experience surveys to your customers, gain valuable insight into their experience, and surface those experiences to the review sites that matter most to your business. New reviews are great for SEO and great for your business.
More Reviews Means More Business
Customers choose your store based on what is written online. So make sure the right story is being told. Control that narrative by removing defamatory reviews and making sure the real customer experiences are captured. Managing your reputation online has a direct effect on your bottom line.
Some of The Platforms We Integrate With
How A Leading Multi Location Home Services Company over 365 Negative Reviews with GetDandy, Increasing Customers from Google by 18%!
Discover how a leading multi-location home services company leveraged GetDandy’s cutting-edge AI to remove over 365 negative reviews, restoring their online reputation and driving real results. With a remarkable 18% increase in customer acquisition from Google, this success story showcases how GetDandy empowers businesses to turn their online presence into a growth engine. Ready to transform your reviews and grow your customer base? Let GetDandy show you how!
Review Dispute
Review Aggregation
Review Generation
Reputation Management
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