- Removing unfair bad reviews
- Replying to all existing and any new reviews
- Generating thousands of genuine new reviews
- Capturing customer information and enrolling in remarketing campaigns
- Communicating with prospects and customers on your behalf from multiple channels
- Gaining actionable insights on location level experiences from customers
- Managing all review sites and listing statistics including impressions, clicks to call, directions and more...
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How Does GetDandy Compare to Legacy Reputation Management Platforms?
GetDandy The Reputation Automation Platform
Outdated Reputation Management Platforms
AI & ML Driven Automated Review Dispute and Removal
Programmatically dispute and remove bad reviews from major review sites like Google, TripAdvisor, Facebook and more.
AI Powered Automated Review Reply
Never write a manual reply to a review again. Use our AI powered technology to automatically write replies for you using Local SEO optimization and AI so each reply seems authentic , personal and unique
QR Codes for Experience Surveys and information Gathering & Sentiment Analysis
Use QR Codes to gather customer information, obtain important guest feedback, and collect and publish new positive reviews on autopilot
Manage Reviews
Respond to Reviews
Request New Reviews
Sentiment Analysis
New Review Notifications
Webchat
Features
NLP and ML Driven Review Legitimacy Scoring
Proprietary technology to identify if reviews or review contributors are in violation of any ToS and determine their legitimacy
AI & ML Driven Automated Review Dispute and Removal
Programmatically dispute and remove bad reviews from major review sites like Google, TripAdvisor, Facebook and more
AI Powered Automated Review Reply
Never write a manual reply to a review again. Use our AI powered technology to automatically write replies for you using Local SEO optimization and AI so each reply seems authentic, personal and unique
QR Codes for Experience Surveys and Information Gathering & Sentiment Analysis
Use QR Codes to gather customer information, obtain important guest feedback, and collect and publish new positive reviews on autopilot
Manage Reviews in One Dashboard
View, reply and filter reviews for all of your location from all major review sites in the GetDandy Dashboard
Sentiment Analysis & Notifications
View actionable information on review sentiment to gain insight on guest experience across your multiple locations and respond and manage this feedback within the GetDandy Dashboard
Integrations
4,000+ Integrations. Automate Guest Surveys & Review Request based on CRM actions. For example, if a customer pays an invoice GetDandy will send a review request and experience survey automatically
ChatGPT Powered Review Reply: Real Life Example
We have a real-life illustration of how our ChatGPT-powered review replies benefitted one of our clients, Biscuit’s Cafe. As a restaurant group with 10 locations, they received over 5,000 reviews, and GetDandy responded to each of them. This led to a boost in their local SEO rankings and improved customer satisfaction. When you respond to a customer’s review, they receive a notification, leading to greater engagement and repeat business.
How A Hotel Removed over 60 Negative Reviews and Increased Average Star Rating 1/2 a Point with GetDandy
GetDandy was able to remove over 60 negative reviews from a premier hotel’s Google My Business page and increase their average star rating 1/2 a point! Learn how we did it!
Remove Negative Reviews
Our machine learning program searches out potential violations in reviews and you or your clients can challenge those reviews with the review platform host. Never again be held to the whims of a defamatory or false review.
ChatGPT Powered Automated Review Reply
Never write a manual reply to a review again! Use our ChatGPT AI powered Automation Technology to automatically write replies for you using Local SEO optimization and AI so each reply seems authentic, personal, and unique. Save time by automating this process across your locations and review sites. Not only will our technology write the review reply, it will automatically post them on your behalf to all major review sites!
QR Code Powered Customer Experience Surveys and Information Gathering
Encourage guests to leave their feedback wherever they are. Inside the GetDandy Dashboard, merchants can simply print QR codes for each of their locations and place these around their business. Guests can simply scan the QR code, your business captures the customer’s information (name, number and email) and the guest leaves their feedback. This feedback and information is stored inside of the GetDandy Dashboard. Negative feedback and suggestions are stored confidentially inside the GetDandy Dashboard and positive feedback is shared on review sites of your choice, including Google My Business, Tripadvisor and more!
Share Your Outstanding Customer Experience
Send SMS, QR Code and Email experience surveys to your customers, gain valuable insight into their experience, and surface those experiences to the review sites that matter most to your business. New reviews are great for SEO and great for your business.
More Reviews Means More Business
Customers choose your store based on what is written online. So make sure the right story is being told. Control that narrative by removing defamatory reviews and making sure the real customer experiences are captured. Managing your reputation online has a direct effect on your bottom line.
Some of The Platforms We Integrate With
How Right Now Heating & Air Removed over 70 Negative Reviews with GetDandy
Within 60 days, GetDandy was able to remove over 70 negative reviews from Right Now Heating & Air’s Google My Business page. Learn how we did it!
Review Dispute
Review Aggregation
Review Generation
Reputation Management
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